Case Studies

Energy Company mitigates the risk of Performance & Availability of Critical Comms

There's nothing more frustrating than lost time, productivity and $$ due to idle time caused by malfunctions in your Critical Communications systems!!

As a Qld Government-owned corporation, Ergon Energy supplies electricity to around 700,000 customers across more than 97% of Queensland. Ergon relies on critical communications to provide safe, reliable, and sustainable energy solutions to their customers and the Queensland economy.

Ergon relies on VuPt Remote Monitoring & Management (RMM) from Interactive Group to monitor the ‘live ’performance of the network, providing exceptional operational transparency and filtered views to highlight specific elements of system performance.

Outputs include:

·          Pre-packaged &customizable performance reporting.

·          Live monitoring of network activity.

·          Custom views for active sites & channels, active calls, and busy queues

·          Real-time coverage & signal strength ‘drive testing’.

"We’ve been using VuPt for more than 8 years and we've seen great benefits, in particular during times of extreme weather conditions regularly experienced in Qld. VuPt provides operational clarity we haven't had before and it has grown seamlessly as our network has expanded. We will continue to add further capabilities to it in future.”  
"James Lowe - Telecommunications Specialist - Ergon Energy"

About The Author

Murray Evans
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Murray is the founding Director and creator/architect of VuPt, blindingly simple technology designed to unlock insights that exist in all real-time data driven enterprises. Visualize it, then utilize it to do things better.

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